# Serval makes Catalyst automation agent generally available

_Published Thursday, August 20, 2026 at 3:08 PM EDT · AI, Products · Latest · Tier 2 — Notable_

![Serval makes Catalyst automation agent generally available — Primary](https://images.ctfassets.net/jdtwqhzvc2n1/1bbEEgkdX0AN9Se2MVx3y3/56bd7e10edae0a3ba9b429ab827d366b/ChatGPT_Image_Aug_20__2026__10_03_58_AM.png?w=800&q=75)

Serval made Catalyst, its administrative AI agent for enterprise automation, generally available and enabled it by default for customer organizations. Serval says Catalyst can inspect ticket history, procedures and instructions, then draft workflows, skills, policies and dashboards for administrator review. It can also create scheduled background agents that inspect connected systems and propose remediation before employees file tickets.

## Sources

- [VentureBeat](https://venturebeat.com/infrastructure/servals-super-agent-catalyst-creates-roving-background-agents-to-identify-and-fix-it-issues-before-theyre-ticketed)

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Canonical: https://techandbusiness.org/newswire/3HWQOB-n2VKX3KUtOxSTz8
Published: 2026-08-20T19:08:38.355Z
Story chronology: 2026-08-20T00:00:00.000Z
Retrieved: 2026-10-04T21:06:58.932Z
Publisher: Tech & Business (techandbusiness.org)