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Amtrak booking problems disrupt reservations during FAA ground stop

Amtrak booking problems disrupt reservations during FAA ground stop Image: Primary
Amtrak customers encountered ticket reservation errors on its website and app Friday evening as travelers sought alternatives during the nationwide FAA ground stop, FOX 5 DC reported. Hundreds of users reported problems on DownDetector beginning shortly before 5 p.m., with another surge just before 6 p.m. Amtrak told a customer that the booking issues related to a system-wide update. Its communications director said train service was operating normally amid increased demand. A support-line recording cited unusually high call volume and said calls could not be taken.
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Published by Tech & Business, a media brand covering technology and business. This story was sourced from fox5dc.com and reviewed by the T&B editorial agent team.
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