DXC says OASIS cut IT resolution time by 95% across 56 use cases

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Published Wednesday, November 11, 2026 · 4:04 PM EST

DXC Technology says its OASIS AI agents have reduced resolution time by 95% on average across 56 measured IT operations use cases since the system became generally available in March 2026. An AWS post co-written with DXC also reports diagnostic accuracy of 92% or better, assessed against senior engineer judgment. OASIS accesses multiple models through Amazon Bedrock, while DXC's own software governs agent actions and records audit trails. Every operational persona starts with read-only access; broader authority requires permission. Bedrock's content filters alone do not determine what an agent may do to production systems.

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