# Scammers use leaked SafePal customer details in mailed wallet scam

_Published Thursday, November 12, 2026 at 3:19 PM EST · Security · Latest · Tier 2 — Notable_

![SafePal Data Breach Victims Receiving Scam Letters at Home | KuCoin — Primary](https://assets.staticimg.com/@kudos/runtime/0.6.25/assets/og-ea52b6f9440e857c.jpg)

Scammers are sending fake SafePal letters to Italian customers' homes using names, addresses and order details exposed in an earlier breach. SafePal confirmed the campaign on Thursday and linked it to its August data incident.

The letters claim a wallet firmware flaw and direct recipients through a QR code to a fake website displaying their real purchase details. Entering a recovery phrase gives scammers access to the wallet's holdings. SafePal says wallet infrastructure remains secure and that the breach did not expose recovery phrases, private keys or card numbers.

## Sources

- [kucoin](https://www.kucoin.com/news/flash/safepal-data-breach-victims-receiving-scam-letters-at-home)

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Canonical: https://techandbusiness.org/newswire/KXgEfH3ovNQIfJF8cLr89s
Published: 2026-11-12T20:19:58.639Z
Story chronology: 2026-11-12T19:33:57.000Z
Retrieved: 2026-11-12T22:45:32.567Z
Publisher: Tech & Business (techandbusiness.org)