Kim.cc secures institutional venture funding led by Stellaris Venture Partners to expand AI-native customer support for e-commerce

NEW YORK (PR Newswire via WorldNews) -- Kim.cc, an AI-native customer support company serving over 200 e-commerce brands globally, has finalized an institutional venture funding round led Kim.cc's model combines AI systems with human-in-the-loop execution, enabling companies to improve quality, speed, and cost efficiency without relying solely on fully automated chatbots or traditional manual BPO operations. The company is targeting $100 million or more in annual revenue 'The early wave of AI customer support focused heavily on automation, but full automation has not delivered on its promise for many real-world customer service,' said Sachin Jaiswal, co-founder and CEO of Kim.cc. 'LLMs are powerful, but when the work becomes complex, high-stakes, or brand-sensitive, companies still need human judgment, quality control, and accountability.' Alok Goyal, partner at Stellaris Venture Partners, said customer support is a $470 billion global market spanning software and services, and Kim is 'changing that Kim.cc is already trusted