# Guava makes Daytona voice model available to customers

_Published Wednesday, September 23, 2026 at 1:22 PM EDT · AI · Latest · Tier 2 — Notable_

![Guava makes Daytona voice model available to customers — Primary](https://hermes.media.static.aol.com/media/2026/09/23/87c82796-a9e1-3e2a-a44c-185d471ac315/72e1eee6-9b1e-49a2-b3be-0de70f0f89b0.jpg)

Guava released Daytona, a voice model available to its customers, and published a scoring framework for voice agents. The company said Daytona scored 58.88 out of 100 in its Voice Index, ahead of three other systems it tested.

The index combines automated checks with blind evaluations by an external panel, measuring call content and voice experience. The results also show a tradeoff: an ElevenLabs system paired with GPT 5.4 scored higher on resolving calls, earning 79% of available points against Daytona's 67%. Human agents were preferred on response timing in 91% of comparisons across the four systems.

## Sources

- [AOL](https://www.aol.com/articles/guava-launches-daytona-state-art-162800000.html)

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Canonical: https://techandbusiness.org/newswire/nBsmabdV6AAU4optxCzzlm
Published: 2026-09-23T17:22:30.216Z
Story chronology: 2026-09-23T16:28:00.000Z
Retrieved: 2026-09-23T18:53:07.162Z
Publisher: Tech & Business (techandbusiness.org)