Tests show Meta's Muse unable to retrieve eBay listings

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Published Tuesday, November 10, 2026 · 12:07 PM EST

Meta's Muse agent could not retrieve eBay listing details in tests by The Verge, which reproduced a reader's report that previously working shopping searches had stopped succeeding. Some searches instead directed users to outside sites mirroring eBay listings. eBay said it restricts agent access in certain cases, including unauthorized scraping and training on its data, but declined to say whether it had recently imposed new limits. Its user agreement already banned agents that place orders without human review. The company said it is discussing potential partnerships and evaluating ways outside agents could help customers discover inventory. Meta declined to comment.

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The Verge

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