TikTok restores services after major outage from winter storm at Oracle data center

TikTok said Sunday that it has restored service after outages last week that marred user experiences. The social network has over 220 million users in the U.S. The company blamed last week's snowstorm, which caused an outage at an Oracle-operated data center responsible for TikTok operations. The winter storm led to a power outage which caused network and storage issues at the site and impacted tens of thousands of servers that help keep TikTok running in the U.S. This affected many of TikTok's core features from content posting and discovery to the real-time display of video likes and view counts, the company said in a post on X. Users experienced glitches in features like posting, searching within the app, slower load times, and time-outs. TikTok noted that creators might see zero views on their posts until the problem was resolved. The company said that it was working on solving the issue, but outages persisted, and users faced problems with posting content. TikTok stated that it has successfully restored the platform back to normal after the significant outage caused