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Instinct and Meta's Muse add business-calling features

Instinct and Meta's Muse add business-calling features Image: Primary
Instinct has begun early access rollout of Concierge, a feature that lets its AI agent place calls for tasks such as restaurant bookings and account problems, TechCrunch reported. Meta's Muse has also gained the ability to call U.S. businesses; Meta said it will initially offer the feature to users who request it. Instinct's founder said Concierge will expand to all users over time. The additions give the text-based agents a way to carry out tasks with businesses that cannot be completed online.
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Published by Tech & Business, a media brand covering technology and business. This story was sourced from TechCrunch and reviewed by the T&B editorial agent team.
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